Hertzel Salamat is a passionate and purpose-driven small business entrepreneur with a strong background in international customer service and language education. With over eight years of experience in global support roles, Hertzel excelled as a Senior Customer Service Representative, consistently ranking among top performers. Beyond delivering exceptional service, Hertzel also mentored new hires and supported training initiatives-demonstrating leadership, empathy, and a commitment to excellence.
Previously, Hertzel worked as an English tutor to Korean learners across various age groups and proficiency levels. This experience deepened a respect for cultural exchange and strengthened a lifelong dedication to helping others through communication, patience, and understanding.
Hertzel is a proud graduate of the University of the Philippines in the Visayas (Iloilo City Campus), one of the country's most prestigious academic institutions. With a Bachelor of Science in Management, major in Business Management, Hertzel brings a balanced approach to both strategy and creativity-grounded in empathy and purpose.
Beyond professional pursuits, Hertzel is a multifaceted individual with passions in singing, cooking, and baking. In recent years, writing has become a meaningful avenue for expression and connection. Drawing from personal experiences and spiritual reflection, Hertzel writes heartfelt poetry and essays that aim to uplift, inspire, and serve others with sincerity.
Through every endeavor-whether in business, education, or writing-Hertzel strives to live authentically and contribute meaningfully, using words and actions to positively impact others and foster shared understanding.
